(Primarily optional for institutions; included here just in case ASB sells physical materials.)

• Scope: Applies to any physical materials (e.g., brochures, merchandise, books) ordered via ASB.
  
  
• Delivery: Shipments are processed within 2–3 business days via chosen courier (e.g., India Post, private courier).
  
  
• Shipping Costs & Timeline:
  
  
  • Within India: ₹X (Standard: 5–7 days)
    
    
  • International: ₹Y (10–14 days), depending on location.
    
    
• Tracking & Delay:
  
  
  • Tracking details provided once dispatched.
    
    
  • Customers are informed of delays due to customs or unforeseen events.
    
    
• Return & Replacement:
  
  

If undelivered or damaged, replacements are evaluated upon review and approval.